The following terms and conditions will be deemed to have been accepted by the User on usage of the website www.redtv.co.in. You are requested to read them carefully before you use the services of this site.

• The term User shall refer to the user who is browsing the site. The term Red Tv shall refer to Raghav Agency. The term Site refers to www.redtv.co.in owned and monitored by Raghav Agency.
• By using the Site, you agree to follow and be bound by the following terms and conditions concerning your use of the Site. Raghav Agency may revise the Terms of Use at any time without notice to you. Areas of the Site may have different terms of use posted. If there is a conflict between the Terms of Use and terms of use posted for a specific area of the Site, the latter shall have precedence with respect to your use of that area of the Site.
• Raghav Agency may terminate User's access at any time for any reason. The provisions regarding to disclaimer of warranty, accuracy of information and indemnification shall survive such termination. Raghav Agency may mon it or access to the Site.
• All content present on this site is the exclusive property of Raghav Agency. The software, text, images, graphics, video and audio used on this site belong to Raghav Agency. No material from this site may be copied, modified, reproduced, republished, uploaded, transmitted, posted or distributed in any form without prior written permission from Raghav Agency. All rights not expressly granted herein are reserved. Unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws, and could result in criminal or civil penalties. Raghav Agency is a registered trademark of Raghav Agency. This trademark may not be used in any manner without prior written consent from Raghav Agency.
• Raghav Agency does not make any warranties, express or implied, including, without lim it ation, those of merchantability and fitness for a particular purpose, with respect to any information, data, statements or products made available on the Site.
• The Site, and all content, materials, information, software, products and services prov id ed on the Site, are prov id ed on an "as is" and "as available" basis. Raghav Agency expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose and non-infringement.
• Raghav Agency shall have no responsibility for any damage to User's computer system or loss of data that result from the download of any content, materials, and information from the Site.
• Raghav Agency may change or discontinue any aspect of it s website at any time, including, it s content or features. Raghav Agency reserves the right to change the terms and conditions applicable to use of the Site. Such changes shall be effective immediately upon notice, which shall be placed on the Site.
• In no event will Raghav Agency be liable for damages of any kind, including without lim it ation, direct, inc id ental or consequential damages (including, but not lim it ed to, damages for lost prof it s, business interruption and loss of programs or information) arising out of the use of or inabil it y to use Raghav Agency website, or any information prov id ed on the website, or in the Products any claim attributable to errors, omissions or other inaccuracies in the Product or interpretations thereof. Some jurisdictions do not allow the lim it ation or exclusion of liabil it y. Accordingly, some of the above lim it ations may not apply to the User.
• User agrees to indemnify, defend and hold Raghav Agency harmless from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, arising out of or relating to any misuse by the User of the content and services prov id ed on the Site.
• The information contained in the Site has been obtained from sources believed to be reliable. Raghav Agency disclaims all warranties as to the accuracy, completeness or adequacy of such information.
• Raghav Agency makes no warranty that: (a) the Site will meet your requirements; (b) the Site will be available on an uninterrupted, timely, secure, or error-free basis; (c) the results that may be obtained from the use of the Site or any services offered through the Site will be accurate or reliable.
• Raghav Agency reserves the right to use the information to prov id e the User a more personalized online experience.
• The Site prov id es links to web sites and access to content, products and services from third parties, including users, advertisers, affiliates and sponsors of the Site. You agree that Raghav Agency is not responsible for the availabil it y of, and content prov id ed on, third party web sites. The User is requested to peruse the policies posted by other web sites regarding privacy and other topics before use.
• Raghav Agency is not responsible for third party content accessible through the Site, including opinions, advice, statements and advertisements, and User shall bear all risks associated with the use of such content. Raghav Agency is not responsible for any loss or damage of any sort User may incur from dealing with any third party.

Raghav Agency takes your privacy very seriously

In general, you can visit Raghav Agency's websites without telling us who you are and without revealing any information about yourself. There are times, however, when we may need information from you. Raghav Agency does not rent, sell, or share personal information about you with non affiliated companies except to provide products or services you've requested, under the following circumstances:

• We provide the information to trusted partners who work on behalf of or w it h Raghav Agency under extremely strict conf id ential it y agreements. These companies may use your personal information to help Raghav Agency communicate with you about offers from Raghav Agency and our marketing partners. However, these companies do not have any independent right to share this information.
• We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims.
• We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or as otherwise required by law.
• We transfer information about you if Raghav Agency is acquired by or merged with another company. You may choose to give us personal information, such as your name and address or e-mail id that may be needed, for example, to correspond with you, to download our white papers or to prov id e you with a subscription. We intend to protect the qual ity and integrity of your personally identifiable information. We will make a sincere effort to respond in a timely manner to your requests to correct inaccuracies in your personal information. To correct inaccuracies in your personal information please return the message containing the inaccuracies to the sender with details of the correction requested.

Cookies, and other technologies

We sometimes collect anonymous information from visits to our sites to help us provide better customer service. For example, we keep track of the domains from which people vis it and we also measure visit or activity on Raghav Agency web sites, but we do so in ways that keep the information anonymous. Raghav Agency or it s affiliates or vendors may use this data to analyze trends and statistics and to help us provide better customer service. We maintain the highest levels of confidentiality for this information, our affiliates and vendors follow the same high levels of confidentiality. This anonymous information is used and analyzed only at an aggregate level to help us understand trends and patterns. None of this information is reviewed at an individual level. If you do not want your transaction details used in this manner, you can either disable your cookies or opt-out at the download or request page.

Mailers

Raghav Agency may, send direct mailers to you at the address given by you. We respect your privacy and in the event that you choose to not receive such mailers, we will take interactive steps to remove you from the list. Raghav Agency recognizes the receipt, transmission or distribution of spam emails (unsolic it ed bulk emails) as a major concern and has taken reasonable measures, to minimize the transmission and effect of spam emails in it s computing environment.

RAGHAV AGENCY generally discourages refund of amounts credited to user’s wallet account. Under exceptional circumstances and purely based on RAGHAV AGENCY management’s discretion, a refund may be approved subject to verification of the financial transaction. Under such extreme situations, the user who had conducted a successful transaction should inform RAGHAV AGENCY office within 24 hours of transaction by giving reasons for seeking refund. RAGHAV AGENCY office shall validate the transaction and upon securing internal clearances, may process for refund, provided the full amount remains unutilized in the wallet. In the event of refund full value of the transaction less charges as may be applicable, shall be refunded to the user through the same mode through which the transaction was conducted i.e either through Internet Banking, Debit/Credit Card, wallet etc. Under no circumstances can a refund happen for transactions involving cash deposited at company branches or directly into the company’s bank account. Any refund request received beyond 24hours from the time of conducting the said transaction shall not entertained by the Company. Weekends and public holidays are excluded while computing the 24hours.

The user understands that Chargebacks/claw backs invoked by the payment gateway shall be debited by RAGHAV AGENCY to the wallet where the transaction was originally credited. In the event the wallet balance is not adequate to cover the chargeback/ claw back, the user and or its legal entity agrees to undertake to replenish the wallet adequately. The user also understands that RAGHAV AGENCY has rights to appropriate any credit flowing into the wallet in future until the entire chargeback / claw back is fully funded to RAGHAV AGENCY